Please find below a list of upcoming events and training sessions.
Please note that these events are exclusively for CHSP service providers supported by the ESDT, unless otherwise stated in the event outline.
Don't miss out on these valuable opportunities to enhance your services and network with peers.
Please note that these events are exclusively for CHSP service providers supported by the ESDT, unless otherwise stated in the event outline.
Don't miss out on these valuable opportunities to enhance your services and network with peers.
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Planning Effective Feedback StrategiesWebinar 1. Making Consumer Feedback Work for You and Your Customers - Webinar Series.
7 May 2024 9.30am - 11.30am Facilitated by Kate Pascale and Associates For more information, including the session overview, objectives, and target audience, please refer to the attached session outline.
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Consumer Surveys
Webinar 2. Making Consumer Feedback Work for You and Your Customers - Webinar Series.
14 May 2024 9.30am - 11.30am Facilitated by Kate Pascale and Associates For more information, including the session overview, objectives, and target audience, please refer to the attached session outline.
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Consumer Interviews and Focus Groups
Webinar 3. Making Consumer Feedback Work for You and Your Customers - Webinar Series.
21 May 2024 9.30am - 11.30am Facilitated by Kate Pascale and Associates For more information, including the session overview, objectives, and target audience, please refer to the attached session outline.
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Creative Data Collection Strategies
Webinar 4. Making Consumer Feedback Work for You and Your Customers - Webinar Series.
28 May 2024 9.30am - 11.30am Facilitated by Kate Pascale and Associates For more information, including the session overview, objectives, and target audience, please refer to the attached session outline.
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Using consumer feedback to make changes (Option One/ Group One)An overview of consumer engagement in aged care and practical ways that providers can engage consumers in the ongoing design, delivery and evaluation of their services.
Option One: (Group One) 29 May 2024 9.30am - 12.30am Facilitated by Kate Pascale and Associates |
Using consumer feedback to make changes
Webinar 5. Making Consumer Feedback Work for You and Your Customers - Webinar Series.
4 June 2024 9.30am - 11.30am Facilitated by Kate Pascale and Associates For more information, including the session overview, objectives, and target audience, please refer to the attached session outline.
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Using consumer feedback to make changes (Option Two/ Group Two)An overview of consumer engagement in aged care and practical ways that providers can engage consumers in the ongoing design, delivery and evaluation of their services.
Option Two: (Group Two) 6 June 2024 9.30am - 12.30am Facilitated by Kate Pascale and Associates |
Using consumer feedback to make changes (Option Three/ Group ThreeAn overview of consumer engagement in aged care and practical ways that providers can engage consumers in the ongoing design, delivery and evaluation of their services.
Option Three: (Group Three) 12 June 2024 9.30am - 12.30am Facilitated by Kate Pascale and Associates |