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Eastern Sector Development Team
  • Home
  • Person-Centred Practice
    • Wellness & Reablement
    • Diversity >
      • Access & Support
  • Resources
    • Connecting the Pieces
    • Board Briefing Toolkit
    • Supporting volunteers to take an inclusive wellness approach
    • ESDT youtube channel
    • Connecting through stories
    • Inclusive Service Specific Assessment and Care Planning
    • Connecting through Inclusive Communication Practices
    • Building Culturally Inclusive Social Support Groups
    • Goal Directed Care Planning Toolkit
    • Consumer Feedback Toolkit
    • Orientation to Healthy Ageing Principles for Allied Health
    • Useful links
  • Online learning
    • Diversity, Wellness and Reablement 101
    • Podcast
    • Address Diversity and Wellness in the ACQS
    • Connecting through a rights-based approach
    • Towards Specialisation
    • Connecting through a rights-based approach
    • Embedding an inclusive wellness approach with volunteers
    • Understanding Reablement
    • Addressing diversity and wellness within the aged care quality standards
    • Dignity of Risk
    • Assessment and Care Planning
    • Meaningful review of a client's service specific care plan
    • Moving to outcomes based approach
    • Ageing well
    • CHSP Wellness and Reablement Resources
  • Aged Care Reform
    • E- Library Links
  • Training & Events
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  • Contact Us

Toward Specialisation Videos and Resources 

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About the Specialisation Verification Framework

About the videos

The Specialisation Verification Framework helps you demonstrate to older people that your organisation delivers inclusive services for people who identify with one or more of the special needs groups listed in the Aged Care Act 1997. 

The Framework supports you to develop your inclusive services and communicate them to older people.  By engaging with the Specialisation Verification Framework you’ll have a better understanding of how you can move towards inclusive service delivery. 

The Framework is tremendously beneficial whether you apply for Verification or not. 

Verification will be necessary when you’re ready to promote your services on My Aged Care as the best fit for people who identify with special needs groups.
These videos and resources support you to understand the Specialisation Verification Framework and how it can benefit your organisation & the older people you work with. Each video focuses on people and communities recognised as special needs groups under the Aged Care Act 1997.

The videos are edited versions of online workshops held with CHSP Providers. In the videos, we hear from experienced specialist service providers, peak bodies and community representatives.

The Towards Specialisation series is presented by the  Eastern SSD Partnership
SSD Connect Alliance, and Bayside City Council SSD.

Towards Specialisation |People who are Financially or Socially Disadvantaged, Experiencing or at Risk of Homelessness 

This video supports you to understand the Specialisation Verification Framework & how it can benefit your organisation & older people who are financially or socially disadvantaged, homeless or at risk of becoming homeless.

The video gives you: 
  •  An understanding of how the Specialisation Verification Framework supports you to offer services that are the best fit for older people who are financially or socially disadvantaged, homeless or at risk of becoming homeless
  • Insight into the needs of these people
  • A greater understanding of how difficult it can be for older people to find their best fit
  • An understanding of Verification requirements. 
The panel features: 
  • Kate Rice, General Manager of Home Support, Wintringham
  • Tracey Wegner, Aged Care Project Manager, Wintringham 
  • Stephanie Agius, Care Finder, Housing for the Aged Action Group (HAAG)

👇🏼 Download the Resources List PDF  
👇🏼 Download the workshop slides PDF 

Towards Specialisation | LGBTI people

This video supports you to understand the Specialisation Verification Framework & how it can benefit your organisation & older LGBTI people. 

An understanding of how the Specialisation Verification Framework supports you to offer services that are the best fit for older people who identify as LGBTI 
  • Insight into the needs of older LGBTI people 
  • A greater understanding of how difficult it can be for older people who identify as LGBTI to find their best fit 
  • An understanding of Verification requirements. 

The panel features: 
  • Pauline Crameri, Val’s LGBTI Ageing and Aged Care 
  • Andrew Rogers, consultant and LGBTI community member 
  • Peter Stubbs, Community member
  • Toni Paynter, Community member. 
👇🏼Download the LGBTI Resource List
👇🏼Download the workshop slides 

Towards Specialisation | Veterans

This video supports you to understand the Specialisation Verification Framework & how it can benefit your organisation & older Veterans. 

The video gives you:
  • An understanding of how the Specialisation Verification Framework supports you to offer services that are the best fit for older Veterans
  • Insight into the needs of Veterans 
  • A greater understanding of how difficult it can be for Veterans to find their best fit
  • An understanding of Verification requirements. 
The panel features:
  • Anne Warden, Veteran Support Coordinator, Vasey RSL Care
  • Bill Kelleher, Veteran
  • Mathew Curson, Community & Peer Advisor, Open Arm
​👇🏼 Download the Veterans resources PDF  
👇🏼
Download the Veterans Slides PDF  

Towards Specialisation | Culturally and Linguistically Diverse Communities

This video supports you to understand the Specialisation Verification Framework & how it can benefit your organisation & older people from culturally & linguistically diverse communities. 

The video gives you: 
  • An understanding of how the Specialisation Verification Framework supports you to offer services that are the best fit for older people from CALD backgrounds 
  • Insight into the needs of these people 
  • A greater understanding of how difficult it can be for older CALD people to find their best fit
  • An understanding of Verification requirements 

The panel features: 
  • Sylvia Wan, Southern Migrant and Refugee Centre 
  • Dr. Vino Sathianathan, Community Member 
  • Athina Sergianis, MiCare 

👇🏼Download the CALD resources PDF
👇🏼Download the workshop slides PDF


Towards Specialisation | Care Leavers

This video supports you to understand the Specialisation Verification Framework & how it can benefit your organisation & older people who are Care Leavers (including Stolen Generations).

The video gives you:
  • An understanding of how the Specialisation Verification Framework supports you to offer services that are the best fit for older people who are Care Leavers
  • Insight into the needs of people with this lived experience
  • A greater understanding of how difficult it can be for Care Leavers to find their best fit.
  • An understanding of Verification requirements.
 
The panel features:
  • Sarah Lim – Consultant with Helping Hand Aged Care
  • Valadia Cooper – Community member & advocate
  • Dr Frank Golding – Care Leavers Australasia Network (CLAN)
  • Bev Murray, Program Manager Link-up Victoria 

👇🏼 Download the Care Leaver resources PDF
👇🏼 Download the workshop slides PDF

Towards Specialisation | Forced Adoption 

This video supports you to understand the Specialisation Verification Framework & how it can benefit your organisation & older people who are affected by forced adoption.

This video gives you:
An understanding of how the Specialisation Verification Framework supports you to offer services that are the best fit for older people affected by Forced Adoption
  • Insight into the needs of people with this lived experience.
  • A greater understanding of how difficult it can be for people affected by forced adoption to find their best fit.
  • An understanding of Verification requirements. 

The panel features:
  • Jo Fraser - ARMS (Victoria)
  • Jude Hudson - ARMS (Victoria)

👇🏼 Download the Forced Adoption Resources PDF 
👇🏼 Download the workshop slides PDF 

IF THIS VIDEO BROUGHT UP ISSUES OR CONCERNS
You can contact: 
  • ARMS (Victoria) on 0400 701 621 
  • VANISH on 1300 826 474 
  • National helpline for people affected by forced adoptions on 1800 210 313 
  • Lifeline on 13 11 14 
​
The ESDT celebrates the diversity of the EMR and actively supports our funded service providers to make their services inclusive and accessible for everyone.  We acknowledge Aboriginal and Torres Strait Islander people as the traditional owners of country throughout Australia and offer respect to elders past, present and emerging.

The ESDT is supported by the Australian Government Department of Health and Aged Care. Visit the Department of Health website (http://www.health.gov.au/)  Disclaimer: Although funding for this website has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government. 

 ©ESDT Copyright 2025 None of the materials, content or intellectual property may be used or reproduced for commercial interests.
  • Home
  • Person-Centred Practice
    • Wellness & Reablement
    • Diversity >
      • Access & Support
  • Resources
    • Connecting the Pieces
    • Board Briefing Toolkit
    • Supporting volunteers to take an inclusive wellness approach
    • ESDT youtube channel
    • Connecting through stories
    • Inclusive Service Specific Assessment and Care Planning
    • Connecting through Inclusive Communication Practices
    • Building Culturally Inclusive Social Support Groups
    • Goal Directed Care Planning Toolkit
    • Consumer Feedback Toolkit
    • Orientation to Healthy Ageing Principles for Allied Health
    • Useful links
  • Online learning
    • Diversity, Wellness and Reablement 101
    • Podcast
    • Address Diversity and Wellness in the ACQS
    • Connecting through a rights-based approach
    • Towards Specialisation
    • Connecting through a rights-based approach
    • Embedding an inclusive wellness approach with volunteers
    • Understanding Reablement
    • Addressing diversity and wellness within the aged care quality standards
    • Dignity of Risk
    • Assessment and Care Planning
    • Meaningful review of a client's service specific care plan
    • Moving to outcomes based approach
    • Ageing well
    • CHSP Wellness and Reablement Resources
  • Aged Care Reform
    • E- Library Links
  • Training & Events
  • e-Bulletins
  • Contact Us