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  Eastern Sector Development Team
  • Home
  • Person-Centred Practice
    • Wellness & Reablement
    • Diversity >
      • Access & Support
  • Resources
    • Connecting the Pieces
    • Board Briefing Toolkit
    • Supporting volunteers to take an inclusive wellness approach
    • ESDT youtube channel
    • Connecting through stories
    • Inclusive Service Specific Assessment and Care Planning
    • Connecting through Inclusive Communication Practices
    • Building Culturally Inclusive Social Support Groups
    • Goal Directed Care Planning Toolkit
    • Consumer Feedback Toolkit
    • Orientation to Healthy Ageing Principles for Allied Health
    • Useful links
  • Online learning
    • Diversity, Wellness and Reablement 101
    • Podcast
    • Address Diversity and Wellness in the ACQS
    • Connecting through a rights-based approach
    • Towards Specialisation
    • Connecting through a rights-based approach
    • Embedding an inclusive wellness approach with volunteers
    • Understanding Reablement
    • Addressing diversity and wellness within the aged care quality standards
    • Dignity of Risk
    • Assessment and Care Planning
    • Meaningful review of a client's service specific care plan
    • Moving to outcomes based approach
    • Ageing well
    • CHSP Wellness and Reablement Resources
  • Aged Care Reform
    • E- Library Links
    • Communication Toolkit
  • Training & Events
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Online learning

Recording- Contract Management under the new Aged Care Ac
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Stay Compliant - Mitigate Risks - Elevate Service Quality

The Aged Care Act 2024 introduces clear obligations for registered aged care providers and associate providers (formerly subcontractors). With compliance and service quality under increased scrutiny, understanding contract management in this evolving landscape is essential.

ESDT in partnership with SSD Connect have contracted Russell Kennedy to deliver this session on the 1 May 2025. The session specifically targeted for people working in funded aged care who have some contract management experience. The session is offering
  • Overview of the Aged Care Act 2024 and its impact on vendor contracts
  • Developing risk-proportionate contracts to mitigate legal and operational risks
  • Best practices for drafting, managing, and reviewing aged care contracts
  • Common contract pitfalls and how to avoid them
  • Maintaining transparency, accountability, and service quality
  • Essential reporting and monitoring requirements to stay compliant

You will walk away with actionable strategies to navigate contracts, manage risk, and maintain high-quality aged care services in line with legislative requirements including:
  • Real-life case studies
  • Contract management tools and best-practice frameworks
  • Live Q&A with an industry expert

Download the session HERE

Diversity, Wellness and Reablement 101​​ 

Connecting the pieces - diversity and wellness podcast

Addressing Diversity and Wellness in the Strengthened Aged Care Quality Standards​


​This online education provides an introduction an overview of diversity, wellness and reablement and their interconnected relationship. Topics covered include:
  • The principles of person-centred care & it's connection with independence, choice & autonomy
  • Adopting a strengths-based approach when working with clients
  • An overview of diversity, equity and inclusion
  • An examination of concepts of power and privilege, used to introduce and explain intersectionality.
  • Case studies and reflective practice activities that demonstrate a connection with clients diversity and experiences of privilege, discrimination and inequality.​

​​Connecting the pieces is an Eastern Sector Development Team podcast focused on connecting, supporting and promoting good diversity and wellness approaches.

Building on the success the connecting the pieces resource and film, this podcast will further advance the listeners understanding of the interconnected relationship between diversity and wellness.

It will provide insights and good practice on diversity, wellness and reablement from policy through to practice and evaluation. People working across the aged care sector will share their experiences, challenges and successes.




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​This webinar series looks at how Diversity and Wellness needs to be addressed within the new Strengthened Aged Care Quality Standards. 

More information is available here
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Towards Verification

Connecting Through A Rights Based Approach

Aged Care Reforms

The Specialisation Verification Framework helps you demonstrate to older people that your organisation delivers inclusive services for people who identify with one or more of the special needs groups listed in the Aged Care Act 1997. These videos and resources support you to understand the Specialisation Verification Framework and how it can benefit your organisation & the older people you work with.
Social support providers across the eastern metropolitan region came together to hear about aged care reforms, while connecting, sharing and celebrating the values of being socially connected. View the videos to learn more and hear from participants on what a rights-based approach means to them and the importance of creating safe and welcoming environments. 
​

​This online education has been developed to support aged care providers understand the changes taking place as part of the Support at Home Aged Care Reforms.

Webinars have been developed on

The Specialisation Verification Framework

Navigating the aged care system - The care finder program
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Volunteer Education - Supporting volunteers to take an inclusive wellness approach 

Coordinator Resource - Supporting volunteers to take an inclusive wellness approach

Understanding Reablement

This online education has been developed to support volunteers to understand the breadth of the volunteer role and how by working to an inclusive wellness model they can support their clients to be as healthy, active, autonomous, and independent as possible. The session explains what an inclusive wellness approach is by exploring
  • how diversity, wellness and inclusive practice relates to their role and the way they work with clients
  • healthy and active ageing approaches
  • client choice and control and
  • practical ideas to support the independence of older people
This online education has been developed to build your knowledge and capacity to support volunteers to take an inclusive wellness approach within their role. The topics covered provide a practical way for you to embed good diversity, inclusion and wellness practices and philosophies through your approaches to
  • volunteer recruitment,
  • induction and orientation,
  • training, and
  • ongoing volunteer engagement.
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​Throughout 2020, The Eastern Sector Development Team ran a number of online sessions to support CHSP providers understanding of reablement. A recording of this session has been provided which seeks to:
  • enable a consistent and shared understanding of what reablement is and how we define it within the context of CHSP
  • describe the relationship between wellness and reablement - what are the similarities, and the differences; and 
  • encourage providers to think about what they are doing now and into the future to support a reablement approach​
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Dignity of Risk

Assessment and Care Planning 

Meaningful review of a client's service specific care plan

​​Dignity of risk is a key component of aged care quality standards. It refers to the right of consumers to make decisions about their own lives, care and services. It also acknowledges that older people have the right to take risks and this needs to be supported.

This session explores dignity of risk, the expectation placed on service providers and the rights and freedom of older people that need to be supported. The session also highlights the power and privilege dynamics between individuals and aged care professionals and the need for service providers to address imbalances which can prevent older people enjoying dignity of risk.
​​Service specific assessment and care planning is a core component of a wellness approach.  Service specific assessment and care planning involves developing and documenting the strategies that will support the client achieve their goals; prioritising needs and actions to optimise outcomes.
 
This video explores a good practice approach to assessment and care planning, that is build around understanding and responding to a person’s diversity characteristics. The value of assessment and care planning as a tool for the client is explored with helpful tips for introducing care plans to clients; identifying outcome focused goals and documenting good care plans.
​A wellness approach requires the ongoing documentation and review of client care plans to ensure they are relevant, meaningful and reflect the client’s evolving goals, needs, priorities and preferences.

​This session focuses on what is required to work collaboratively with clients to review a care plan and provides an opportunity to reflect on your current approach.​

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Moving to an outcomes based approach

Ageing well

CHSP Wellness and Reablement Resources

​CHSP service providers continue to progress their approaches to support older people to live their best lives. This has required changes in service delivery at both a practice and systems level.  

But do you know if the services you deliver are making a difference in the lives of the people who access them? 

This online session uses the Partnership Approach outcomes measurement framework to build your knowledge about outcome measures – what they are, why they’re important and how you can integrate them within your program areas to collect meaningful data about the impact your program is having on the lives of people who access them.
 ​
​This page hosts a series of online forums, videos and discussion on what it means to age well and what services providers can do to support consumer to age well and be active participants in their care.

Topics covered include:
  • Ageing well in a Changing World
  • Ageing Well @ CSU – new ways of knowing and doing in a rural setting (case study)
  • Tackling ageism campaign
  • Elder Rights Advocacy
​


​The CHSP Program has released a suite of resources to support a consistent and shared understanding of wellness and reablement across  CHSP. 

The resources include:


  • A practical Guide, Toolkit, and Tip Sheets
  • Reablement and wellness eLearning training
  • A Podcast series – Joining the Dots
  • A Reablement Community of Practice​


The resources provide practical advice, tools and tips for all support staff working in CHSP and you are encouraged to visit the Wellness and reablement digital landing page to access the resources directly.​
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Addressing diversity and wellness within the Aged Care Quality Standards


​Diversity and wellness principles are explicitly and implicitly referenced throughout the Aged Care Quality Standards. Therefore, there is a need for service providers to understand how to address diversity and wellness across all aspects of the standards.  Originally developed as a 1.5 hour webinar, the recorded session has been divided into individual videos for each standard.

​An introduction to intersectionality, wellness and reablement is provided in the first video and case study examples highlight the relevant diversity and wellness elements and standard requirements for each video. It is highly advised that quality managers and those responsible for leading and implementing the standards and quality review process participate. Direct care and other CHSP staff will also benefit from the sessions as it uses case studies to highlight how diversity and wellness principles need to be considered and addressed at all levels of the organisation.
 

This resource is not a replacement for any training or resources provided by the Aged Care Safety and Quality Commission.
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​Source: Aged Care Quality and Safety Commission website.  The use of the Aged Care Quality and Safety Commission images does not constitute their endorsement

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The ESDT celebrates the diversity of the EMR and actively supports our funded service providers to make their services inclusive and accessible for everyone.  We acknowledge Aboriginal and Torres Strait Islander people as the traditional owners of country throughout Australia and offer respect to elders past, present and emerging.

The ESDT is supported by the Australian Government Department of Health, Disability & Ageing. . Visit the Department of Health website (http://www.health.gov.au/)  
Disclaimer: Although funding for this website has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government. 


 ©ESDT Copyright 2025 None of the materials, content or intellectual property may be used or reproduced for commercial interests.

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  • Home
  • Person-Centred Practice
    • Wellness & Reablement
    • Diversity >
      • Access & Support
  • Resources
    • Connecting the Pieces
    • Board Briefing Toolkit
    • Supporting volunteers to take an inclusive wellness approach
    • ESDT youtube channel
    • Connecting through stories
    • Inclusive Service Specific Assessment and Care Planning
    • Connecting through Inclusive Communication Practices
    • Building Culturally Inclusive Social Support Groups
    • Goal Directed Care Planning Toolkit
    • Consumer Feedback Toolkit
    • Orientation to Healthy Ageing Principles for Allied Health
    • Useful links
  • Online learning
    • Diversity, Wellness and Reablement 101
    • Podcast
    • Address Diversity and Wellness in the ACQS
    • Connecting through a rights-based approach
    • Towards Specialisation
    • Connecting through a rights-based approach
    • Embedding an inclusive wellness approach with volunteers
    • Understanding Reablement
    • Addressing diversity and wellness within the aged care quality standards
    • Dignity of Risk
    • Assessment and Care Planning
    • Meaningful review of a client's service specific care plan
    • Moving to outcomes based approach
    • Ageing well
    • CHSP Wellness and Reablement Resources
  • Aged Care Reform
    • E- Library Links
    • Communication Toolkit
  • Training & Events
  • e-Bulletins
  • Contact Us
    • Subscribe