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    • Connecting the Pieces
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    • Inclusive Service Specific Assessment and Care Planning
    • Connecting through Inclusive Communication Practices
    • Building Culturally Inclusive Social Support Groups
    • Goal Directed Care Planning Toolkit
    • Supporting Volunteers to take an Active Service Approach
    • Consumer Feedback Toolkit
    • Orientation to Healthy Ageing Principles for Allied Health
    • Useful links
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    • Diversity, Wellness and Reablement 101
    • Addressing diversity and wellness within the aged care quality standards
    • Dignity of Risk
    • Assessment and Care Planning
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Eastern Sector Development Team
  • Home
  • Inclusive Access & Person Centred Practice
    • Wellness & Reablement
    • Diversity >
      • Access & Support
  • Resources
    • Connecting the Pieces
    • ESDT youtube channel
    • Connecting through stories
    • Inclusive Service Specific Assessment and Care Planning
    • Connecting through Inclusive Communication Practices
    • Building Culturally Inclusive Social Support Groups
    • Goal Directed Care Planning Toolkit
    • Supporting Volunteers to take an Active Service Approach
    • Consumer Feedback Toolkit
    • Orientation to Healthy Ageing Principles for Allied Health
    • Useful links
  • Online learning
    • Diversity, Wellness and Reablement 101
    • Addressing diversity and wellness within the aged care quality standards
    • Dignity of Risk
    • Assessment and Care Planning
    • Podcast
  • Contact Us
Connecting through Stories
Using personal stories and individual experiences supports us in learning new and innovative ways to develop and deliver services that respond to diverse experiences, interest and needs.  It allows us to connect with people and understand how and why inclusive person-centred approaches are necessary.  "Connecting through stories" will share personal stories from clients and staff, provide advice and good practice in regards to diversity, inclusion, wellness and reablement.  


​Building culturally inclusive social support groups


​This film explores how Uniting East Burwood has established a well-connected and thriving social support group.  A group that embraces people’s diversity and supports them to be fully engaged in a range of activities.  

The group has successfully created an environment where people from different cultures, countries and religions come together, participate in meaningful activities and build their social connections.


For further information on implementing a wellness approach see Building Culturally Inclusive Social Support Groups Help Sheets                                                                                                       

Implementing a wellness approach​

​People are experts in their own lives and it is important to recognise and respect their experiences, values and beliefs.  To implement a wellness approach this must be at the core of organisations practices.  A wellness approach will support clients to regain or maintain their social, functional and psychological independence.  This is achieved by clients having autonomy, choice, power and control over their care. 

Uniting East Burwood staff, volunteers and clients share their personal stories, techniques and how they work together to maximise quality of life.

For further information on implementing a wellness approach see Building Culturally Inclusive Social Support Groups Help Sheets 
                                                                                                     



Creating meaningful activities


Activities offered by social support groups are the ‘make or break’ factor in many people’s interest in attending a particular group.  Understanding clients’ interests and hobbies can help to create meaningful and engaging activities.  It can also help overcome possible language barriers and create connections with other group participants. 

​Staff, volunteers and clients from Uniting East Burwood share personal stories and advice on how to develop meaningful activities and ensure that client’s voice and preferences are used to shape the program.

For further information on creating meaningful activities see Building Culturally Inclusive Social Support Groups Help Sheets






​ Supporting clients' faith in service design and delivery

​Client's faith and beliefs are important aspects that need to be supported and respected. Uniting Care East Burwood and The Haven Day Centre share their approaches to supporting client's faith. Clients share the value their faith adds to their lives and provides an insight in to how to design and deliver inclusive programs that support and respond to individual needs and preferences.





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​Creating social connections for older adults

Remaining socially connected and active is important to our health and well-being.  Being socially connected is key to health ageing.  Older people who have close social connections live longer, have a better quality of life and are better equip to deal with health and well-being issues.

In this video clients and staff share their views and experiences on how to create a welcoming environment that supports older adults to remain socially connected.



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The Haven Day Approach to inclusive programs

This film highlights the Haven Day Centre approach to developing and delivering inclusive and responsive social support programs.  By focusing on each individual client's strengths, interests and preferences they are able to create an engaging program.  Hear from clients, carers, volunteers and staff about the Haven Day approach to valuing each client and what is important to them.





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Advanced Care Planning – How to have conversations with clients and carers


​Advanced Care Plans are important for all of us, but often we find it difficult to talk about anything to do with end of life.  Uniting East Burwood share their approach to opening up conversations about what is important to each of us and the why Advanced Care Plans are so important.

Read more about Uniting's Advanced Care Planning Sessions




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Stable Housing Project

The Stable Housing Pilot Project is about identifying homelessness before it occurs.  The project created an "At Risk Screening Tool" and resources to help staff assess a client’s risk of homelessness. 

Access Health and Community is piloting this tool in the cities of Boroondara, Manningham and Yarra to test its efficacy.

The ESDT has worked with Access Health and Community to develop three short videos that discuss the project.  The three videos focus on

Part 1 - Identifying the need
Part 2 - The lived experience
Part 3 - Resources, training and referrals

Homelessness and housing insecurity is a significant issue and it is fantastic to see one of our service providers taking a lead in supporting clients at risk of homelessness.  The videos not only provide detail on how and why the project was developed, but tell the the personal story of someone who has a lived experience of being homeless.

All these videos plus our diversity and wellness playlists can be viewed on our YouTube Channel.
The ESDT celebrates the diversity of the EMR and actively supports our funded service providers to make their services inclusive and accessible for everyone.  We acknowledge Aboriginal and Torres Strait Islander people as the traditional owners of country throughout Australia and pay respect to elders past, present and emerging.

The ESDT is supported by the Australian Government Department of Health. Visit the Department of Health website (http://www.health.gov.au/)  Disclaimer: Although funding for this website has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government. 

 ©ESDT Copyright 2020
  • Home
  • Inclusive Access & Person Centred Practice
    • Wellness & Reablement
    • Diversity >
      • Access & Support
  • Resources
    • Connecting the Pieces
    • ESDT youtube channel
    • Connecting through stories
    • Inclusive Service Specific Assessment and Care Planning
    • Connecting through Inclusive Communication Practices
    • Building Culturally Inclusive Social Support Groups
    • Goal Directed Care Planning Toolkit
    • Supporting Volunteers to take an Active Service Approach
    • Consumer Feedback Toolkit
    • Orientation to Healthy Ageing Principles for Allied Health
    • Useful links
  • Online learning
    • Diversity, Wellness and Reablement 101
    • Addressing diversity and wellness within the aged care quality standards
    • Dignity of Risk
    • Assessment and Care Planning
    • Podcast
  • Contact Us