A response from Victoria to Pricing Approach for the Support at Home service list 2025-26
22 October 2024
This submission represents the collective insights and perspectives of 70 attendees from 52 diverse organisations across Victoria, following a series of three roundtable discussions held in October 2024. The roundtables, expertly designed and facilitated by Enkindle Consulting, brought together representatives from a wide range of sectors including community health, local councils, not-for-profit organisations, state health services, and Aboriginal community-controlled organisations. These sessions provided a comprehensive view, with active participation from those operating in metropolitan, regional, rural, and remote areas of Victoria.
This collaborative effort aims to inform and shape the pricing approach for the Support at Home service list for 2025-26, ensuring that the voices and needs of all Victorians are considered.
This submission represents the collective insights and perspectives of 70 attendees from 52 diverse organisations across Victoria, following a series of three roundtable discussions held in October 2024. The roundtables, expertly designed and facilitated by Enkindle Consulting, brought together representatives from a wide range of sectors including community health, local councils, not-for-profit organisations, state health services, and Aboriginal community-controlled organisations. These sessions provided a comprehensive view, with active participation from those operating in metropolitan, regional, rural, and remote areas of Victoria.
This collaborative effort aims to inform and shape the pricing approach for the Support at Home service list for 2025-26, ensuring that the voices and needs of all Victorians are considered.
| vic-ssd-partner-submission-ihacpa-pricing-approach.pdf |
Victorian RAS Information Session: Webinar Recording
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A recording of the information session held 8 August 2024, for Victorian CHSP-funded providers outlining the change to Regional Assessment Service (RAS) providers from July to December 2024 in Victoria.
Featuring
Coordinated By: Bayside City Council SSD, Eastern Sector Development Team (EACH) SSD and Grampians SSD. Supporting Resources: |
Watch the Webinar Recording at: youtu.be/QAhQk4hdnHA
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Business Development and Growth Webinar Series:
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Reviewing & Strengthening Organisational Foundations
Webinar 20 March 2024 Aaron Goldsworthy (Senior Consultant, Australian Strategic Services) and a panel of 3 industry leaders explore the critical elements organisations need for successful development and growth, and how to objectively assess your organisation’s key elements and planning for its future. Watch the webinar on YouTube at: youtu.be/OBO3DMKLMik |
Principles, Practices, Processes and Tools
Webinar 28 March 2024 Aaron Goldsworthy (Senior Consultant, Australian Strategic Services) and a panel of 3 industry leaders explore key principles, practices, processes and tools that leadership teams must understand and enact to deliver the aforementioned strategies and projects, and therein the successful development of their organisation and the growth of services Watch the webinar on YouTube at: youtu.be/zzeEqBvYx0k |
Access the Resource Guide (all resources provided by theme): here
Strong Victorian Response to the Draft Aged Care Act
On behalf of the SSD Connect Alliance, Bayside City Council SSD and Eastern SSD Partnership, a BIG THANK YOU to the aged care leaders who shared their perspectives on the proposed new Act.
We delivered our written submission to the government in February. You can access the submission here.
The submission is the result of 4 roundtables held in late January 2024.
124 aged care leaders from 75 organisations participated in the roundtables, offering comprehensive representation across metro, regional, rural and remote Victoria. Community health, local councils, not-for-profits, health services and Aboriginal community controlled organisations had a seat at the table.
Thank you Jennene Buckley and Tash Edwards from Enkindle Consulting for your expert design and facilitation of the roundtables, and preparing the submission.
We’re proud to be part of a strong Victorian voice in the consultation process.
We delivered our written submission to the government in February. You can access the submission here.
The submission is the result of 4 roundtables held in late January 2024.
124 aged care leaders from 75 organisations participated in the roundtables, offering comprehensive representation across metro, regional, rural and remote Victoria. Community health, local councils, not-for-profits, health services and Aboriginal community controlled organisations had a seat at the table.
Thank you Jennene Buckley and Tash Edwards from Enkindle Consulting for your expert design and facilitation of the roundtables, and preparing the submission.
We’re proud to be part of a strong Victorian voice in the consultation process.
News in brief - Aged care reform |
Serious Incident Response Scheme |
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As the aged care sector prepares to transition to the new Support at Home program for 1 July 2024 it is important that service providers prepare for the regulatory and program changes that will impact their organisations, staff and clients.
To help keep you connected to the ongoing changes the Eastern Sector Development Team will host periodic briefing sessions that provide you with a summary of various reform activities, consultations and changes in the pipeline. The first News in brief session was held on the 5 October 2022 and the second on 9 February 2023. The recorded webinars and a summary of key consultations, resources and links provided here. 
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Following the ESDT online Forum held on 18 October 2022, we are pleased to make available, a recording of the 'Are you ready for SIRS' presentation. This session is based on the Aged Care and Quality Safety Commission Best Practice Guide to Incident Management and provides a great opportunity for all providers to check their understanding of good practice incident management.
The session focuses on your obligation to have (and maintain) an effective Incident management system (IMS) and outlines the key elements of a best practice approach which includes the establishment of policies and procedures, recording tools/templates, education and communication and good governance and accountability. The session also includes information about what you can be doing to prepare for the introduction of SIRS and provides links to useful resources. |
Specialisation Verification Framework |
Navigating the aged care system - The care finder program |
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The Specialisation Verification Framework has been established in response to recommendation 30 of the Royal Commission into Aged Care Quality and Safety which stated that there should be verification to ensure ‘that the provider has proper grounds for making any representation of being able to provide specialised services for groups of people with diverse backgrounds and life experiences.’
Developed by Australian Healthcare Associates (AHA), the Framework seeks to address this recommendation, by embedding a focus on diversity in the aged care system and helping senior Australians to choose providers that meet their specific needs. Essentially, the framework sets out the conditions under which providers can promote their service to different communities on My Aged Care (for example culturally and linguistically diverse people, LGBTI, Veterans, etc). This online session will introduce you to the new proposed specialisation verification framework for My Aged Care which commenced on the 27th June 2022. Included in the session are the key features of the framework, the two-tiered specialisation criteria, expectations of the verification and certification processes and discussions on what you can be doing to become a specialised provider. |
The aged care system is complex and not everyone is able navigate their way to a successful outcome on their own. People will and do experience barriers to navigating and accessing the services they need. To improve access and navigation of aged care, the Department of Health & Ageing is introducing the Care Finder program in January 2023.
This online session will introduce you to the new Care Finder Program and discuss how it links with the broader aged care navigation and service systems including Trusted Indigenous Facilitators and complementary specialist support. The session includes information about the program’s objectives and expected outcomes, the Care Finder target audience, the roles and responsibilities of care finders and the referral pathways. |
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