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Eastern Sector Development Team
  • Home
  • Inclusive Access & Person-Centred Practice
    • Wellness & Reablement
    • Diversity >
      • Access & Support
  • Resources
    • Connecting the Pieces
    • Supporting volunteers to take an inclusive wellness approach
    • ESDT youtube channel
    • Connecting through stories
    • Inclusive Service Specific Assessment and Care Planning
    • Connecting through Inclusive Communication Practices
    • Building Culturally Inclusive Social Support Groups
    • Goal Directed Care Planning Toolkit
    • Consumer Feedback Toolkit
    • Orientation to Healthy Ageing Principles for Allied Health
    • Useful links
  • Online learning
    • Diversity, Wellness and Reablement 101
    • Podcast
    • Aged Care Reform
    • Towards Specialisation
    • Connecting through a rights-based approach
    • Embedding an inclusive wellness approach with volunteers
    • Understanding Reablement
    • Addressing diversity and wellness within the aged care quality standards
    • Dignity of Risk
    • Assessment and Care Planning
    • Meaningful review of a client's service specific care plan
    • Moving to outcomes based approach
    • Ageing well
    • CHSP Wellness and Reablement Resources
  • Contact Us
  • e-Bulletins

Addressing diversity and wellness

​within the aged care quality standards

Diversity and wellness principles are explicitly and implicitly referenced throughout the Aged Care Quality Standards. Therefore, there is a need for service providers to understand how to address diversity and wellness across all aspects of the standards. 

Originally developed as a 1.5 hour webinar, the recorded session has been divided into individual videos for each standard. An introduction to intersectionality, wellness and reablement is provided in the first video and case study examples highlight the relevant diversity and wellness elements and standard requirements for each video. The case  studies are also provided in a PDF document with additional questions that can be used as part of a team discussion or group facilitation. The session and resources has been developed for community aged care providers and while they are still relevant for residential aged care providers there are very specific considerations that would need to be addressed for people living in residential aged care.

​It is highly advised that quality managers and those responsible for leading and implementing the standards and quality review process participate. Direct care and other CHSP staff will also benefit from the sessions as it uses case studies to highlight how diversity and wellness principles need to be considered and addressed at all levels of the organisation. 


​This resource is not a replacement for any training or resources provided by the Aged Care Safety and Quality Commission.​ It is highly recommended that service providers engage with the available resources provided by the Aged Care Quality Commission  including relevant videos , webinars and information on Open Disclosure prior to watching these sessions

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Source: Aged Care Quality and Safety Commission website.  
​The use of the Aged Care Quality and Safety Commission images does not constitute their endorsement
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Standard 1
​​​Consumer dignity and choice

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Standard 2
​​Ongoing assessment and planning with consumers

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Standard 3 
Personal care and clinical care

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Standard 4 
Services and supports for daily living


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Standard 5
Organisation's service environment

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Standard 6
​Feedback and complaints

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 Standard 7  
​Human resources 

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Standard 8 Organisational   governance ​

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Full length webinar - Addressing diversity within the Aged Care Quality Standards

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The ESDT celebrates the diversity of the EMR and actively supports our funded service providers to make their services inclusive and accessible for everyone.  We acknowledge Aboriginal and Torres Strait Islander people as the traditional owners of country throughout Australia and offer respect to elders past, present and emerging.

The ESDT is supported by the Australian Government Department of Health. Visit the Department of Health website (http://www.health.gov.au/)  Disclaimer: Although funding for this website has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government. 

 ©ESDT Copyright 2023 None of the materials, content or intellectual property may be used or reproduced for commercial interests.
  • Home
  • Inclusive Access & Person-Centred Practice
    • Wellness & Reablement
    • Diversity >
      • Access & Support
  • Resources
    • Connecting the Pieces
    • Supporting volunteers to take an inclusive wellness approach
    • ESDT youtube channel
    • Connecting through stories
    • Inclusive Service Specific Assessment and Care Planning
    • Connecting through Inclusive Communication Practices
    • Building Culturally Inclusive Social Support Groups
    • Goal Directed Care Planning Toolkit
    • Consumer Feedback Toolkit
    • Orientation to Healthy Ageing Principles for Allied Health
    • Useful links
  • Online learning
    • Diversity, Wellness and Reablement 101
    • Podcast
    • Aged Care Reform
    • Towards Specialisation
    • Connecting through a rights-based approach
    • Embedding an inclusive wellness approach with volunteers
    • Understanding Reablement
    • Addressing diversity and wellness within the aged care quality standards
    • Dignity of Risk
    • Assessment and Care Planning
    • Meaningful review of a client's service specific care plan
    • Moving to outcomes based approach
    • Ageing well
    • CHSP Wellness and Reablement Resources
  • Contact Us
  • e-Bulletins