PictureClick on image to access the 'Consumer Feedback Toolkit'

1.1_introducing_the_emr_hacc_alliance_consumer_feedback_toolkit.pdf

consumer_feedback_toolkit_-_1.2_introduction_and_background.pdf

2.0_collecting_and_using_consumer_feedback_effectively_designing_your_approach.pdf

consumer_feedback_toolkit_-_3.1_developing_consumer_surveys.pdf

​consumer_feedback_toolkit_-_3.2_consumer_survey_tools_and_templates.pdf

​consumer_feedback_toolkit_-_4.1_conducting_focus_groups_with_consumers.pdf

​consumer_feedback_toolkit_-_4.2_consumer_focus_group_tools_and_templates.pdf

consumer_feedback_toolkit_-_5.1_conducting_in-depth_interviews_with_consumers.pdf

​consumer_feedback_toolkit_-_5.2_consumer_interview_tools_and_templates.pdf


The ESDT celebrates the diversity of the EMR and actively supports our funded service providers to make their services inclusive and accessible for everyone.  We acknowledge Aboriginal and Torres Strait Islander people as the traditional owners of country throughout Australia and offer respect to elders past, present and emerging.

The ESDT is supported by the Australian Government Department of Health. Visit the Department of Health website (http://www.health.gov.au/)  Disclaimer: Although funding for this website has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government. 

 ©ESDT Copyright 2023 None of the materials, content or intellectual property may be used or reproduced for commercial interests.
  •