In 2009, the Victorian Home & Community Care Program (HACC) introduced the Active Service Model (ASM), a quality improvement initiative that aims to strengthen the capacity of HACC providers to deliver services that are responsive and centred on the needs of the person, their family and carers. With a focus on supporting people to live in the community as independently and autonomously as possible, the ASM promotes person centred care, a way of planning, thinking and working that aims to deliver services in a way that is respectful of, and responsive to, the preferences, needs and values of people.

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With the transition of the HACC Program to the Commonwealth Home Support Programme (CHSP) and the introduction of the National Disability Insurance Scheme (NDIS) service providers continue to operate within the broader global move towards person centred approaches. The CHSP describes service provision from a wellness, reablement or restorative care approach, all underpinned with the principles associated with person centred care.

To understand how the ASM and Wellness and Reablement align please refer to the document below

aligning-asm-to-wellness-and-reablement.pdf



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To access resources developed through the EMR Alliance or link to other external resources visit our resources page